CP6 Web Server issue Investigating
Priority - Critical Affecting Server - CP6

20th September 2020

9:30PM UK Time:


We are aware of an issue with websites down on CP6 Web Server.

We are investigating the issue


We have identified the issue as a fault apache module that is stopping the web server functioning.

We have escalated this issue to cPanel and awaiting feedback from them.



This issue is now resolved by rebooting the server and then running this fix by cpanel: https://support.cpanel.net/hc/en-us/articles/360052252934-Apache-rebuild-failures-due-to-mod-negotiation