Last Updated:
21st December 2020 1:55pm
In one of our shared hosting racks (known as D3) has a new 2020 Cisco Switch that has started rebooting/crashing this happened:
Friday 18th December 9:01pm
Saturday 19th December 01:01am
Sunday 20th December 6:48pm
Monday 21st December : 05:28am
Monday 21st December : 09:24am
Friday night we contacted our cisco support provider who are investigating the cause and have not yet found the route issue of the problem.
Each time this switch crashes we will update this thread as it causes a 8- 9 minute outage and effects servers:
cPanel - CP5
cPanel - CP6
cPanel - CP7
cPanel - CP8
cPanel - CP9
cPanel - CP10
1:55pm
We're replacing the switch with another one as Cisco have requested we send the switch back to them to replace the onboard components.
We will do this early evening around 5pm today and should cause no outages lasting more than 30 seconds.
