CP6 Web Server issue Investigating
Priority - Critical Affecting Server - CP6

20th September 2020

9:30PM UK Time:

 

We are aware of an issue with websites down on CP6 Web Server.

We are investigating the issue



10:05pm

We have identified the issue as a fault apache module that is stopping the web server functioning.

We have escalated this issue to cPanel and awaiting feedback from them.

 



10:45pm

This issue is now resolved by rebooting the server and then running this fix by cpanel: https://support.cpanel.net/hc/en-us/articles/360052252934-Apache-rebuild-failures-due-to-mod-negotiation